e-tuki Monitoring is a service product that monitors and reports on your data system's status in a preventive manner. Actions are taken based on the issues that arise during monitoring. With the proper actions taken incidents can be prevented and system downtime can be avoided.
Benefits of the e-tuki Monitoring service product:
Find issues before they will become problems
Get malfunctions, issues and problems automatically resolved
See resolutions instead of problems
Get issues resolved straight from the source
The modules of e-tuki Monitoring:
Platform: gives platform performance indicatros and reports on failure
Application: informs about applications failures, errors, and warnings
Security: checks platform, applications and code vulnerabilities
Trend: shows how your data system is used
Each service module has three different service levels: Bronze, Silver and Gold. Tools used for investigation and investigation depth depends on the service level.
The e-tuki Monitoring process consists of the following steps:
Collect: Collect information from monitoring tools
Investigate: Investigation has a solution plan and a work estimation
Resolve: The issue is resolved with a resolution
Reporting: A report about the monitoring foundings is produced and presented
Read the Techniques page to ensure that this service product is suitable for your data systems.